Terms & Conditions

1. Introduction

Welcome to aq77, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the aq77 website, mobile interface, and all associated services. By creating an account or placing any wager, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree with any part of these terms, you must not use our platform.

These terms apply to all visitors, registered users, and any person accessing any component of the aq77 platform from Bangladesh or elsewhere. aq77 reserves the right to modify these terms at any time, and it is your responsibility to review them periodically. Continued use of the platform following any updates constitutes your acceptance of the revised terms.

2. Eligibility

To register and use aq77, you must satisfy all of the following eligibility requirements at all times. Failure to meet any of these criteria may result in immediate account suspension and forfeiture of funds:

• You must be at least 21 years of age. Persons under 21 are strictly prohibited from registering or playing. This is a hard legal age restriction and applies to all users regardless of location.
• You must be a natural person opening an account in your own name. Corporate entities, bots, and automated accounts are not permitted.
• You must not be a resident of a jurisdiction where online gambling is expressly prohibited by law. It is your sole responsibility to determine whether accessing aq77 is lawful in your location.
• You must not be a current employee, contractor, or immediate family member of an aq77 employee or business partner.

3. Account Registration & Security

Each player is permitted to hold only one registered account on aq77. Creating multiple accounts is a violation of these terms and may result in permanent account closure and forfeiture of any outstanding balances. When registering, you must provide accurate, current, and complete personal information.

Account Verification (KYC)

aq77 operates a Know Your Customer (KYC) verification process to ensure the safety and integrity of all accounts. You may be required to provide documentary evidence of your identity and address before making withdrawals or at any time aq77 deems appropriate. Acceptable verification documents include:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid Bangladeshi passport or driver's licence
• Utility bill or bank statement (dated within 3 months) as proof of residential address in Bangladesh

4. Deposits & Withdrawals

aq77 processes all deposits and withdrawals in Bangladeshi Taka (BDT). We support a range of convenient local payment solutions including bKash, Nagad, Rocket, and Upay, as well as transfers from Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All financial transactions on the platform are protected by SSL encryption.

Minimum Deposit & Withdrawal Limits

Minimum deposit and withdrawal amounts apply and are displayed within the cashier section of your account dashboard. aq77 does not charge any processing fee on standard deposits. Withdrawal requests are typically processed within 24 to 72 hours subject to successful KYC verification. Delays may occur during peak periods or when additional verification is required.

Transaction Restrictions

aq77 reserves the right to decline, reverse, or hold any transaction that it reasonably suspects to be fraudulent, in violation of these terms, or associated with suspicious activity. In such cases, account funds may be temporarily frozen pending investigation. The following transaction restrictions apply to all users:

• Deposits must be made from a payment account registered in the same name as your aq77 account. Third-party deposits are not accepted.
• Withdrawals will only be processed to the same payment method used for the original deposit where technically possible.
• Any funds sourced from criminal activity, money laundering, or other illegal means will be reported to the relevant authorities and forfeited immediately.

5. Bonuses & Promotional Offers

aq77 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, BPL, IPL, and the T20 World Cup. All bonuses are subject to the following general conditions:

• Bonuses are credited to your account in BDT and are subject to a wagering requirement (rollover) before they can be converted to withdrawable cash. The specific rollover amount is stated in each individual promotion's terms.
• Only one active bonus may be claimed per player at any given time unless the promotion explicitly states otherwise.
• Bonuses cannot be transferred between accounts, converted to cash prior to satisfying the rollover requirement, or used in conjunction with other bonuses unless stated in the promotion.
• aq77 reserves the right to withdraw, amend, or cancel any bonus at any time if abuse or violation of these terms is detected. This includes cancelling winnings derived from a bonus where the bonus was obtained fraudulently.

Promotions are intended for recreational players. Professional betting syndicates, arbitrage bettors, and players using automated wagering tools are not eligible for any bonus or promotional offer on aq77.

6. Responsible Gaming

aq77 is deeply committed to the promotion of responsible gaming. We recognize that for a small minority of users, gambling can become problematic. All registered users aged 21 and above are encouraged to set personal deposit limits, session time reminders, and cooling-off periods through the account settings panel. If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to contact our 24/7 support team or visit our dedicated Responsible Gaming page.

aq77 complies with strict age-verification protocols. Underage gambling is illegal and will not be tolerated under any circumstance. Users who are found to have misrepresented their age will have their accounts closed immediately and all winnings forfeited. We also offer a voluntary self-exclusion option to any player who wishes to temporarily or permanently restrict access to their aq77 account.

7. Prohibited Activities

The following activities are strictly prohibited on the aq77 platform. Engaging in any of the activities listed below may result in immediate account suspension, permanent ban, forfeiture of all funds held in the account, and referral to the appropriate authorities where applicable:

• Attempting to exploit software bugs, glitches, or system vulnerabilities to gain an unfair wagering advantage
• Using any form of bot, script, artificial intelligence tool, or automated program to place bets or interact with the platform
• Colluding with other players to manipulate game outcomes or pool resources to unfairly claim bonus offers
• Opening or operating more than one account, whether in the same name or under a different identity, email address, or device
• Engaging in any form of money laundering, using the platform to process proceeds from illegal activity, or conducting transactions designed to obscure the origin of funds

8. Intellectual Property

All content on the aq77 platform — including but not limited to text, graphics, logos, icons, images, audio clips, software code, game interfaces, and the aq77 brand name — is the exclusive property of aq77 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the aq77 platform for personal, recreational purposes only. You may not reproduce, redistribute, modify, create derivative works from, reverse-engineer, decompile, or commercially exploit any part of the platform without explicit written consent from aq77.

9. Limitation of Liability

aq77 provides its platform on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, aq77 disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. aq77 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall aq77, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, or goodwill — arising from your use of or inability to use the platform, even if aq77 has been advised of the possibility of such damages. aq77's total liability to you for any claim arising out of or relating to these terms shall not exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

10. Amendments to These Terms

aq77 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time by posting the updated version on this page. The date of the most recent revision will be indicated at the top of this document. Your continued use of the aq77 platform after any changes are posted constitutes your binding acceptance of those changes. If any modification is material, aq77 will make reasonable efforts to notify registered users via the email address on file or through a platform notification. It is your responsibility to check this page regularly for updates.

11. Governing Law & Jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with generally accepted principles of international online gaming law. aq77 operates as an online platform accessible to players in Bangladesh and makes no representation that the materials or services on this platform are appropriate or available in other locations. You access aq77 voluntarily and at your own risk, and you are solely responsible for compliance with local laws applicable to your jurisdiction.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our customer support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link). Our support agents are fluent in English and available to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other regions of Bangladesh.